Refund policy

Returns

Policy

All full priced apparel items may be returned within 30 days for a refund back to the original form of payment, the return window begins on the day your order is delivered.

All discounted items that are marked FINAL SALE are not eligible for refund.

All Vintage and NORMALIFE items are Final Sale and not eligible for a refund.

Domestic Returns

For U.S. customers, a preaddressed FedEx label will be provided with orders containing full priced apparel items eligible for return. Items must be returned in their corresponding polybag. Please retain a copy of the tracking number from your label for your records. Your return can be dropped off at any FedEx collection box or given to your FedEx carrier.

Please email customer service to obtain a return label via email if you were unable to locate one in your shipment.

PLEASE NOTE: $8.95 will be deducted from your refund if our FedEx label is used. Should you choose not to use our provided label, you may return using any other secured shipping carrier method, but we cannot accept liability.

International Returns

To initiate a return outside of the us (including shipments to non-continental us states and territories), please send all eligible items to the address below. Items must be returned in their corresponding polybag with a copy of your packing slip enclosed within 30 days of receiving your order.

Any customs or import duties, brokerage fees or taxes paid on return shipments that pass-through customs are the sole responsibility of the customer. All international customers are responsible for payment of return labels and all associated shipping fees. Refunds may take longer due to shipping times and payment provider processing times.