Norma Kamali
Last updated: Oct. 6, 2026
The Norma Kamali Mobile Message Service (the “Service”) is operated by Norma Kamali, Inc. (“Norma Kamali”, “we”, or “us”). The Service includes SMS and text messages, as well as messages sent through other messaging platforms (such as WhatsApp) that we may offer from time to time (collectively, “Messages”). Your use of the service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to the Service, you agree to receive recurring Messages from and on behalf of Norma Kamali through your wireless provider or messaging platform to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list or any similar list in your jurisdiction. Messages may be sent using an automatic telephone dialing system or other technology. Service-related Messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
If you are located in Canada, commercial electronic messages (“CEMs”) are sent in compliance with Canada’s Anti-Spam Legislation (“CASL”). You may withdraw your consent to receive CEMs at any time using any of the opt-out methods described in these Mobile Terms, and we will process your withdrawal within ten (10) business days. Transactional messages (such as order confirmations and shipping updates) that fall within a CASL exemption may continue to be sent without separate consent. Each commercial electronic Message will identify Norma Kamali as the sender and include, or link to, our contact information and an unsubscribe mechanism. Norma Kamali, Inc., 609 Greenwich Street, 2nd Floor New York, NY 10014, privacy@normakamali.com.
You understand that you do not have to sign up for the Service in order to make any purchases, and your consent is not a condition of any purchase with Norma Kamali. Your participation in the Service is completely voluntary.
You must be at least eighteen (18) years of age (or the age of majority in your jurisdiction, if different) to use the Service. If you are between the ages of thirteen (13) and seventeen (17), you may only use the Service with the consent of a parent or legal guardian. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Promotional Messages are sent periodically, and service-related Messages (such as order confirmations and shipping updates) are sent as needed based on your account activity and purchases. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to Messages, including charges from your wireless provider.
You may opt-out of the Service at any time by replying STOP or any similar keyword (e.g., QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE, OPT OUT) to 1(844) 660-7349, or by clicking the unsubscribe link (where available) in any Message, or by emailing privacy@normakamali.com. We will honor opt-out requests promptly and, in any event, within the time required by applicable law (no more than ten (10) business days). You’ll receive a one-time opt-out confirmation Message. If you opt-out of the Service, no further Messages will be sent to your mobile device, unless initiated by you. If you opt out of promotional Messages, we may continue to send service-related Messages (such as order and shipping updates) where permitted by applicable law, unless you also opt out of those. If you have subscribed to other Norma Kamali mobile messaging services and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those services by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +1 (844) 660-7349 (U.S. or Canada) or email privacy@normakamali.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. To the extent permitted by applicable law, you acknowledge that any Messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such Messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered Messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the Service with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or service.
We will retain your phone number, messaging consent records, and opt-out preferences for as long as you use the Service and for a reasonable period thereafter as required to comply with applicable law, resolve disputes, or enforce these Mobile Terms.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
International Messaging
If you are located outside the United States or Canada and opt in to receive Messages from us, you acknowledge that: (a) Messages may be sent from the United States; (b) international messaging and data rates may apply; (c) your personal data, including your phone number, messaging preferences, and consent records, may be transferred to, stored in, and processed in the United States or other jurisdictions where we or our service providers operate; and (d) you may opt out at any time using the methods described in these Mobile Terms or as required by the laws of your jurisdiction. We will comply with applicable local laws governing electronic marketing communications, including obtaining any additional consents required by your jurisdiction before sending promotional Messages.
WhatsApp Messaging
If we offer messaging through WhatsApp, the following additional terms apply: (a) Messages sent via WhatsApp are delivered through Meta Platforms, Inc.’s WhatsApp Business platform; your use of WhatsApp is also subject to WhatsApp’s own Terms of Service and Privacy Policy; (b) you may opt in to receive Messages via WhatsApp through our website, by sending us a WhatsApp Message, or through other sign-up methods we make available; (c) to stop receiving Messages via WhatsApp, reply ‘STOP’ to any WhatsApp Message from us, block our WhatsApp business number, or contact us at privacy@normakamali.com; (d) Messages sent via WhatsApp may include service-related Messages (such as order updates and shipping notifications) and, where you have separately consented, promotional Messages; and (e) standard data rates charged by your mobile carrier or internet service provider may apply.
Disputes and Governing Law
The Norma Kamali General Terms and Conditions of Use (the "Terms of Use") are incorporated into these Mobile Terms by reference. For purposes of the Terms of Use, the Service and all Messages are "Services," and any dispute arising out of or relating to these Mobile Terms, the Service, or any Messages is a "Claim" subject to Section 17 (Arbitration and Class Action Waiver; Governing Law) of the Terms of Use or any successor provision, including its informal dispute resolution process, arbitration agreement, class action waiver, and governing law and venue provisions. You may opt out of the arbitration provisions as described in Section 17, and the thirty (30) day opt-out period runs from the date you first opt in to the Service, if you have not previously agreed to the Terms of Use. If these Mobile Terms conflict with the Terms of Use, these Mobile Terms control solely with respect to the operation of the Service, and the Terms of Use control with respect to the resolution of disputes.
If you reside in Quebec, Ontario, or any other jurisdiction whose laws do not permit a consumer to be bound by a pre-dispute arbitration agreement, class action waiver, or choice of foreign law or forum, those provisions of the Terms of Use do not apply to you. You may bring a claim in the courts of your place of residence and participate in a class action, and the mandatory consumer protection laws of your place of residence apply. Nothing in these Mobile Terms or the Terms of Use limits any non-waivable rights you may have under the laws of your province or country of residence.
Except as otherwise provided in Section 17 of the Terms of Use, if any provision of these Mobile Terms or the Terms of Use is held invalid or unenforceable as applied to you or to any group of users, that provision will be severed in accordance with Section 18 (Severability) of the Terms of Use only as to you or that group, and it will remain in full force and effect for all other users.